Each appointment is 15 minutes duration and appointments may be booked from 09:00 to 12:30 and from 14:30 to 17:00. Patients who contact reception and are usually given a same day appointment with their chosen doctor/nurse. If this is not possible, they are given an appointment with another doctor/nurse or an alternative day appointment with their chosen doctor. Any patient with an acute illness is seen on the same day they request an appointment. Please do not expect an additional person to be seen during the booked appointment.